RfM is a network of Independent accounting, tax and advisory firms and companies which perform professional services under the name RfM. Each of the RfM firms/companies is a separate Limited Company or partnership and has no liability for any other such entities acts or omissions.
Our privacy statement will help you to understand what information we collect, how we use it and what choices you have. The privacy statement applies to the RfM Mortgage Services website rfmmortgageservices.co.uk.
What personal information do you collect when I visit the rfmmortgageservices.co.uk website?
We do not require registration when you access the website, but if you participate in any of the activities or services offered by the website or complete a ‘contact us’ form, we will collect the personal data we need to be able to provide you with those services, such as your job title, name, email address and telephone number.
We do not collect sensitive personal information from you on rfmrfmmortgageservices.co.uk. Sensitive data includes data relating to race or ethnic origin, political opinions, religious or other beliefs, physical or mental health, sexual orientation or a criminal record.
How do you use my personal data?
We only use the date you provide to deal with your request and to provide the services you have asked for as described in this Policy Statement.
We are legally obliged to hold some types of data to fulfil our statutory obligations and we will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Will you provide my information to a third party?
We may contract with other companies or individuals, agents, subcontractors and other associated organisations for the purposes of completing tasks, to deal with your enquiry or to otherwise operate this website. If we use third party providers, we disclose only the personal data that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.
We may share your information with other RfM Group companies.
Any staff with access to your information has a duty of confidentiality under the ethical standards that the RfM firms are required to follow.
We will not release information to third parties unless you have requested that we do so.
You have the right to request:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Should you wish to complain about our use of your personal data, please contact our office. We will investigate all complaints received and will endeavour to respond to complaints promptly.
You may request details of personal information which we hold about you under the General Data Protection Regulations (GDPR). If you would like a copy of the information held on you please write to your local RfM office.